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One particular month later with three phone calls and a couple of voicemails unanswered I used to be ultimately ready to speak to a supervisor named Linda ** that made a decision to notify me that they would decrease the worth to $two hundred. I informed her that it had been preposterous how they have dealt with me and that they should be ashamed of themselves. I'd to get the carpet changed since I'd a hose gap in my floor for the earlier thirty day period along with a 50 percent and I couldn't Are living like that anymore so I agreed to pay for the price. Each day ahead of the appointment they made a decision to phone me and explain to me they about booked and might't help it become. They did notify me that they would now install it at no cost, which was the primary respectable thing that they've carried out for me. We rescheduled and the 2nd time they arrived they explained to me that they were being going to setup gold or silver ground transitions, which I explained to them that there was no way they have been likely to try this because they initially set up Wooden transitional and it absolutely was even mentioned on my first buy variety.
the cellular phone during the photo is sitting down flat- lying on 1 plank but is lifted off of the second plank mainly because of the warping Was this assessment …? Practical four Funny Neat Heather P. Terrell, TX
he claimed "this is not our coverage, and im stunned this has happened!" i stupidly agreed to provide them with another chance and rescheduled for the subsequent tuesday. its been above every week, nonetheless havent read from ANY manager, and also the dude that was on the way in which to the appointment that i referred to as and cancelled earlier that working day, educated me that "the managers are seriously occupied, thats why they havent identified as you back again" perfectly so am I.. And that i took off work early to generally be at these appointments... He tried to get me to reconsider And that i informed him I used to be accomplished with this company. Terrible Customer care!
We will assure you that we have been taking your considerations severely, and we will likely be next up with you in order that all the things receives accomplished in your fulfillment. You may as well access us at firstname.lastname@example.org. Thank you. Practical?YesNo
The revenue rep ended up quoting me close to $8000 bucks in excess of another bids I've gotten. Based upon the level of professionalism and information shown by this gross sales rep, the summary I've arrive at is always that Empire Today is a joke. Any one who does their research will know much better than to go using this business.
Of course you examine correctly. The same income they took quickly like a "deposit" now can not be refunded for three-five small business times. I am livid! I am mad at myself, Empire, **, The complete predicament!!! She told me that due to the fact I applied a bank card I'd receive a refund considerably faster than if I had wrote a Look at which read this could acquire up to fifteen times.
@EmpireToday the finished products appears to be like brilliant. The guys that done the set up were being extremely Experienced. #onehappycustomer
I also agree that if my payment is returned unpaid by my economical institution, I authorize the electronic debit or utilization of a financial institution draft from my account in the amount of the payment additionally a company demand of $25, or the most authorized by law.
Shoppers love to do company with another person that can admit faults and point out how they built improvements.
We had both flooring and carpet mounted. The flooring persons had been imagined to come at 10am but didn't demonstrate up until 2pm and didn't phone. They were being there until immediately after 11pm.
Prevent next Nicole C. 9/18/2015 We moved right into a new dwelling a couple of calendar year in the past, the house had completely new carpet, but we want tough flooring. Not more than six months ago we had Empire arrive out and give us a quote as they had done our floors inside our old residence. We selected difficult wood and had it set up the following day. A number of weeks ago a Television set tray left a small scratch which was deep ample not to be precisely the same color since the flooring. I used to be shocked that the Tv set tray scratched the ground. Then per week in the past, whilst closing the reclining Section of the couch a really substantial gouge was remaining on the ground. We termed about this and have been instructed that "everything scratches" "even diamonds scratch" they usually weren't about to warranty the ground!
the cellular phone inside the Photograph is sitting down flat- lying on one particular plank but is lifted off of the 2nd plank due to warping
Normally, you might think Animals + carpet = catastrophe. Which is not constantly real. Examine our most up-to-date blog site put up: